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privacy policy

Introduction :
Welcome to Mada Store
  • Mada Store is a company specialized in manufacturing and trading furniture and décor, as well as an e-commerce and marketing platform that sells products across various categories, including home furniture, office furniture, outdoor furniture, décor products, home appliances, and accessories.
  • The purpose of Mada Store’s Privacy Policy is to help you understand what information Mada Store collects, how it is used, how it may be shared, and what choices you have. This Privacy Policy governs the products and services we provide through our website, mobile applications, and other applications (collectively referred to as the "Site" or "Mada Store Platform"). When you use the Site, you agree to our collection, use, and disclosure of information about you as described in this Privacy Policy. In addition, our Terms and Conditions are incorporated by reference into this Privacy Policy, including applicable terms governing liability limitations and dispute resolution. The terms "we" or "our" refer to Mada Store.
  1. The (Information Confidentiality Agreement) refers to how we collect data and protect users’ personal information, which is of utmost importance for review and understanding.
  2. We are not concerned with any specific individual’s personal information; rather, personal data is collected from users who wish to use the Mada Store website or related web pages, including but not limited to purchasing or selling goods, participating in auctions, or contacting our customer support team via phone or email.
  3. By providing us with your personal information, you authorize us to process it in accordance with the terms of this (Information Confidentiality Agreement).
  4. We may modify this Agreement at any time after announcing the changes by publishing the updated version on the Site. The revised version becomes effective upon publication.
  5. Your continued use of the Site constitutes your agreement to the updated terms regarding how we handle your personal information. We encourage you to regularly review Mada Store announcements related to this agreement.
Information Confidentiality Agreement :
  1. We collect and retain your personal information that you provide, submit, or modify as part of your registration on the Site.
  2. You may be required to provide personal information such as your name, shipping address, email address, phone number, and other similar identifying details. Additionally, for identity verification purposes, we may request valid proof of identity (such as a passport copy, visa, residency permit, national ID, or driver’s license).
  3. We may review and modify your personal information as needed.
  4. We allow you to access and modify your personal information.
  5. We enable communication with third parties through online tools.
  6. We may collect information about your browser software used on your device.
  7. We do not allow misleading or deceptive electronic messages.
  8. We take measures to protect your personal information.
  9. We may also collect financial information such as credit card or bank account details to facilitate billing and transactions on the Site.
  10. You must not publish personal or financial information anywhere on the Site except in the “My Account” section to protect yourself from fraud or identity theft.
  11. Posting personal information outside the designated account area may be considered a violation and may result in account action.
  12. We record your transactions and activities on the Site, including purchases, sales, and listings.
  13. We may use your IP address to analyze user behavior and improve the Site experience, and we may collect browsing-related data.
  14. We may also collect additional information through other means not mentioned here, such as call recordings with customer service or survey responses, and may use anonymized data for statistical purposes.
Use of Your Personal Information :
  1. We use your personal information solely to provide customer support services, measure and improve service quality, prevent illegal activities, enforce our agreements, facilitate communication, and send promotional messages.
  2. We may share your information with banks or payment processors for verification and security purposes.
  3. We may disclose personal information to law enforcement, government authorities, or third parties if required by law, court order, or legal obligation, or to prevent financial loss or investigate suspicious activities.
  4. We do not sell or rent your personal information to third parties in the normal course of business. Any sharing is done strictly in accordance with this Agreement.
  5. By registering on the Site, you explicitly authorize us to send promotional emails about offers, discounts, updates, and new features. You may opt out at any time by contacting customer service.
Accessing, Viewing, and Updating Your Personal Information:
  1. You can access and update your personal information through the “My Account” page.
  2. If your information changes or is incorrect, you must update it immediately or contact customer service.
  3. We may retain your personal data during and after your use of the Site as required by law, for fraud prevention, technical purposes, legal compliance, or investigations.
Browser Cookies :
  1. Like many websites, we use cookies stored on your device. Cookies help identify your browser via a unique number.
  2. Cookies do not reveal personal information but help improve website performance and user experience.
  3. You may disable cookies through your browser settings, but this may limit access to certain Site features.
No Malicious or Fraudulent Emails :
  1. We do not tolerate spam or malicious messages.
  2. To report such emails, please contact our customer support email.
  3. We may automatically and manually filter messages for viruses, malicious content, or illegal activity.
Protecting Your Personal Information :
  1. We store your data in secure systems in your country and take necessary precautions to prevent unauthorized access.
  2. However, the internet is not completely secure, and we cannot guarantee absolute confidentiality.
  3. You are responsible for keeping your username and password secure and should not share them with anyone.
  4. If you suspect unauthorized access, contact customer support immediately.
Contact Us Regarding Privacy Policy :
  1. If you have any questions about how we collect and use your personal information, please contact customer support or email us at:
  3. Company Address : 4 Matar St., off Joseph Tito, Nozha, Cairo
  4. Factory Address: 25 Ibrahim Abu El-Naga St., off Muasasat Alzaka St., behind Abu Sir Club, Cairo.
  5. Phone: 01015535855
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